My role purpose is

  • To actively engage in delivering person-centred support, and positively encourage community links and relationships.
  • To support and promote Avenues vision, values and operating principles.

My key accountabilities are to

  • Promote and uphold the privacy, dignity, rights, health, safety and wellbeing of people using the services.
  • Put the needs, goals and aspirations of the people who use the services first, helping them to be in control of their lives.
  • Consistently demonstrate the standards outlined in the Skills for Care, Code of Conduct for Support Workers and Adult Social Care Workers in England.
  • Work with others to develop services in accordance with the requirements and aspirations of those that use them.
  • Actively seek out links with local groups, activities and facilities, enabling community connection and inclusion.
  • To establish and promote positive professional relationships with colleagues and those connected to the people who use the services.

My key responsibilities are to

  • Take responsibility for my actions and inactions.
  • Proactively share information and knowledge.
  • Be an Ambassador for the organisation.
  • Encourage and support people who use the services to express their views and needs Complete and maintain up to date and accurate records.
  • Keep up to date with all relevant information about the services and the people who use them Take ownership of my own personal development and the quality of my work.

I will be measured by

  • Evidence of building and maintaining solid relationships with customers, families, advocates, care professional and colleagues.
  • Compliance with relevant regulatory bodies, internal policies, procedures and best practice principles.
  • Evidencing accurate and up to date records appropriate to the service and the people that I support.
  • Evidence of enabling community connection and inclusion for the people that I support.

What personal qualities and behaviours must I be able to demonstrate

  • Common sense approach
  • Compassion and kindness
  • Honesty and openness
  • Consistency
  • Empathy

What knowledge and experience should I have?

  • Basic understanding of Health and Social Care regulatory bodies.
  • Understanding of working with people disadvantaged through illness and disability.
  • Knowledge of the local area to where I work.
  • Level 2 diploma in Health and Social Care, or equivalent, or be willing to work towards.

What skills will I need to demonstrate

Numeracy and literacy. Self motivation.
Adaptability. Communication.
Practical daily living skills. Adaptability.